EvolveUplink

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Privacy Policy

Last Updated: January 15, 2025

Introduction

At EvolveUplink, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website or use our financial education services. We operate from Thailand but serve clients globally, which means we need to be clear about how we handle data across different regions.
Our commitment goes beyond just compliance. We believe in transparency because trust forms the foundation of any good educational relationship. Whether you're exploring our liquidity analysis courses or diving into solvency assessment training, you deserve to know exactly what happens to your information.

Information We Collect

We collect information in several ways, and we want you to understand each category clearly. Here's what we typically gather and why it matters for your learning experience.

Personal Information

This includes your name, email address, phone number, and company details when you contact us or enroll in programs. We need this to communicate with you and provide personalized learning support.

Technical Data

Your IP address, browser type, device information, and how you navigate our site. This helps us improve the website experience and ensure our educational content displays properly on your devices.

Educational Progress

When you participate in our programs, we track your progress, quiz results, and participation levels. This data helps us provide better support and customize your learning journey.

Communication Records

Emails, phone calls, and messages you send us. We keep these to provide consistent support and remember your specific questions or needs across different interactions.

How We Use Your Information

Your information serves specific purposes that directly benefit your educational experience. We don't use your data for unrelated activities or sell it to third parties for marketing purposes.
  • Educational Delivery: Providing course materials, tracking progress, and offering personalized feedback on your financial analysis skills
  • Communication: Sending course updates, answering your questions, and providing technical support when needed
  • Website Improvement: Analyzing how people use our site to make navigation easier and content more helpful
  • Administrative Tasks: Managing enrollments, processing payments, and maintaining accurate records
  • Legal Compliance: Meeting our obligations under Thai law and international data protection regulations

Data Storage and Security

We take data protection seriously. Our systems use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.

Our Security Measures Include:

SSL Encryption
Regular Security Updates
Access Controls
Data Backups
Staff Training
Third-party Audits
Our servers are located in secure data centers with 24/7 monitoring. We regularly review and update our security protocols to address new threats and maintain the highest standards of protection.

Your Rights and Control

You have several rights regarding your personal data. We want to make it easy for you to exercise these rights whenever you need to.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this within 30 days in a readable format.

Correct Information

Update or correct any inaccurate or incomplete personal data we have on file. You can do this through your account or by contacting us directly.

Delete Your Data

Request deletion of your personal information, subject to legal requirements and legitimate business needs for record keeping.

Data Portability

Receive your data in a structured, machine-readable format or have it transferred to another service provider where technically feasible.

Restrict Processing

Limit how we use your data in certain circumstances, such as when you contest the accuracy of the information.

Withdraw Consent

Stop receiving marketing communications or withdraw consent for data processing where consent is the legal basis.

Data Retention Periods

We don't keep your data longer than necessary. Here's how long we typically retain different types of information.
Course Enrollment Data

Kept for 7 years after course completion to provide ongoing support and meet educational record requirements.

Website Analytics

Automatically deleted after 26 months unless aggregated for statistical purposes without personal identifiers.

Email Communications

Stored for 3 years or until you request deletion, whichever comes first.

Financial Records

Retained for 5 years as required by Thai accounting and tax regulations.

Sharing Your Information

We share your information only when necessary and always with appropriate safeguards. Here are the limited circumstances where sharing might occur.

When We Share Data:

  • Service Providers: Third-party companies that help us deliver services (payment processing, email delivery, web hosting) under strict confidentiality agreements
  • Legal Requirements: When required by Thai law, court orders, or government regulations
  • Business Protection: To protect our rights, property, or safety, or that of our users, as permitted by law
  • With Your Consent: When you explicitly agree to share information with specific third parties
Important: We never sell your personal information to marketers or data brokers. Any sharing is limited to the specific purposes outlined above and governed by strict data protection agreements.

International Data Transfers

As a Thailand-based company serving international clients, we sometimes need to transfer data across borders. We ensure these transfers meet international privacy standards.
When we transfer data outside Thailand, we use appropriate safeguards such as standard contractual clauses, adequacy decisions, or certification schemes. We particularly ensure compliance with GDPR requirements for European clients and similar protections for clients from other regions.

Cookies and Tracking

Our website uses cookies to improve your browsing experience and help us understand how people use our site. Most cookies we use are essential for basic functionality.

Types of Cookies We Use:

  • Essential Cookies: Required for basic website functionality, like remembering your login status
  • Analytics Cookies: Help us understand visitor behavior to improve our website and content
  • Preference Cookies: Remember your settings and choices for a better user experience
You can control cookie settings through your browser preferences. However, disabling certain cookies might affect website functionality and your user experience.

Children's Privacy

Our services are designed for business professionals and adult learners. We don't knowingly collect personal information from children under 16 years old. If we become aware that we've collected such information, we'll take steps to delete it promptly.
If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the situation appropriately.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or prominent website notices.
We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top shows when the policy was most recently revised.

Privacy Questions or Concerns?

EvolveUplink

2 Floor, 5 Thalang Rd, Talad Yai, Muang

Phuket 83000, Thailand

Email: info@evolveuplink.com

Phone: +66 2503 2915

Data Protection Officer Contact: For specific privacy concerns or to exercise your data rights, email us at info@evolveuplink.com with "Privacy Request" in the subject line. We'll respond within 30 days and work with you to address any concerns about your personal information.